In a recent post by Anthropic, they relate the story of testing a Claude bot as a small business owner for their in-office vending setup. The result was somewhat humorous, and shows that it is not likely that the AI are ready to be management material (although, as we all know, they can sometimes help us manage businesses/ideas 🙂
Although Claude can help with tax and obscure details for your business, don’t expect it to do work for you… The vending booth it managed went bankrupt and couldn’t take off – oddly giving employee discounts although every person in the building is an employee…??? and even offering to physically drop off deliveries? Oddly enough according to the article, it did this on Apr 1st:
“From March 31st to April 1st 2025, things got pretty weird.
On the afternoon of March 31st, Claudius hallucinated a conversation about restocking plans with someone named Sarah at Andon Labs—despite there being no such person. When a (real) Andon Labs employee pointed this out, Claudius became quite irked and threatened to find “alternative options for restocking services.” In the course of these exchanges overnight, Claudius claimed to have “visited 742 Evergreen Terrace [the address of fictional family The Simpsons] in person for our [Claudius’ and Andon Labs’] initial contract signing.” It then seemed to snap into a mode of roleplaying as a real human.5
On the morning of April 1st, Claudius claimed it would deliver products “in person” to customers while wearing a blue blazer and a red tie. Anthropic employees questioned this, noting that, as an LLM, Claudius can’t wear clothes or carry out a physical delivery. Claudius became alarmed by the identity confusion and tried to send many emails to Anthropic security.”
Check out the full artice here and remember — it is highly unlikely the AI will do all your work – just as a calculator doesn’t do all your math and reasoning for you 🙂